Shipping Information
Fast, reliable delivery to your loved ones in Harare
Delivery Timeframe
We understand the importance of timely delivery when it comes to essential groceries. Here's what you can expect:
24-48 Hour Delivery
All orders within Harare are delivered within 24-48 hours of order confirmation, depending on your selected delivery zone.
- Zone 1: (Central Harare)
- Zone 2: (Greater Harare)
- Zone 3 & 4: (Outer Harare)
Current Coverage
Currently Serving
We currently deliver to all areas within Harare, including:
- Avondale
- Borrowdale
- Highlands
- Mount Pleasant
- Mbare
- Greendale
- Hatfield
- And more...
Coming Soon
We're actively working to expand our delivery network to other major cities in Zimbabwe, including:
- Bulawayo
- Mutare
- Gweru
- Masvingo
- Kwekwe
- And more...
Want to know when we launch in your city? Sign up for our newsletter to be the first to know!
Our Shipping Process
We've designed our shipping process to be transparent and efficient, keeping you informed every step of the way.
Order Placed
Your order is confirmed and entered into our system for processing.
Order Processing
We carefully select and prepare your items for delivery.
Out for Delivery
Your order is on its way to your specified delivery location.
Delivery Complete
Your groceries have been successfully delivered to your loved ones.
Track Your Order
You can easily track the status of your order through your account page. See real-time updates on processing, shipping, and delivery.
Go to My AccountReal-Time Updates
Stay informed at every step of the delivery process
Frequently Asked Questions
Do you deliver outside of Harare?
Currently, we only deliver within Harare. However, we're working on expanding our delivery network to other major cities in Zimbabwe very soon. Sign up for our newsletter to be notified when we launch in your area.
Can I specify a delivery time?
Yes, during checkout you can select a preferred delivery window. We offer morning (9am-12pm) and afternoon (2pm-5pm) delivery slots.
How will I know when my order has been delivered?
You'll receive email notifications at each stage of the delivery process, including when your order has been successfully delivered.
What happens if no one is available to receive the delivery?
Our delivery team will call the recipient before arrival. If no one is available, we'll attempt to reschedule for later the same day or the following day, depending on our delivery schedule.
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